Privacy Policy

Last Updated: October 15, 2025
Website: https://www.arrowtradecenter.com
Company: Arrow Trading, Inc., a Texas company (28789 Hardin Store Rd, Magnolia, Texas, USA)

Summary

• We run a B2B informational site for U.S. business users.
• We collect basic contact details (from the contact form) and device/usage data (via essential site operations and, if enabled, analytics cookies).
• We use this data to operate the site, respond to inquiries, administer any accounts, secure our services, improve performance, and conduct compliant B2B marketing if opted in or permitted.
• We disclose data to service providers (hosting, analytics, communications, CRM, security) under contract. We do not sell or “share” personal information for cross-context behavioral advertising by default unless you set [BUSINESS DECISION NEEDED] to “Yes.”
• S. state privacy rights are available where applicable (e.g., CA/VA/CO/CT/UT).
• If we receive visitors from the EEA/UK, GDPR applies; we include legal bases and transfer safeguards.
• Contact: privacy@arrowtradecenter.com and 28789 Hardin Store Rd, Magnolia, TX 77354, USA.

Table of contents

• Scope
• Information We Collect
• How We Use Information
• Legal Bases for Processing (EEA/UK)
• Cookies & Similar Technologies
• How We Disclose Information
• California “Sale”/“Share” (CPRA)
• Your Privacy Rights (U.S. States)
• GDPR/UK Addendum
• Data Retention
• Security
• Children’s Privacy
• International Data Transfers
• Changes to This Policy
• Contact Us

California Notice at Collection
If you require a California “Notice at Collection,” place a summary table link or inline table here and in the footer. [BUSINESS DECISION NEEDED].

Scope

This Privacy Policy explains how Arrow Trading, Inc. (“Arrow Trading,” “we,” “us,” “our”) collects, uses, discloses, and protects personal information from:

• Visitors to arrowtradecenter.com (the “Site”).
• B2B contacts who submit the contact form, request information, or provide testimonials.
• Account holders, if Arrow Trading enables sign-in. [BUSINESS DECISION NEEDED: Account creation/sign-in: Yes/No; how accounts are granted/managed].

This Policy does not cover data processed under separate written agreements (e.g., distribution contracts, purchase orders, NDAs), which govern those engagements.

Information we collect

Categories

• Identifiers & business contact info: name, email, company, role/title, phone [if collected], postal address [if collected], and message content submitted via forms or email.
• Account information (if enabled): username, credentials, roles/permissions, account activity. [BUSINESS DECISION NEEDED]
• Device/usage data: IP address, browser type, operating system, pages viewed, referring/exit pages, timestamps, and similar diagnostics generated by servers and security tools.
• Cookies & similar technologies: essential cookies; and, if enabled, analytics cookies. See Cookies & Similar Technologies.
• Testimonials/UGC (optional): content you submit for publication (e.g., name, role, company, testimonial text) [BUSINESS DECISION NEEDED: whether/how testimonials are collected and displayed].

Sensitive Personal Information (CPRA): [BUSINESS DECISION NEEDED: Not collected / If collected, list types (e.g., precise geolocation, account logins with credentials) and limits/purposes]

Sources

• Directly from you (forms, email, phone, events).
• Automatically from your device when you interact with the Site.
• From service providers (hosting, security, analytics) and business partners where lawful.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

How We Use Information

We use personal information to:

• Operate and deliver the Site (host, secure, debug, and maintain availability).
• Respond to inquiries and provide requested information or demos.
• Administer accounts (if enabled), including authentication and access control.
• Security & fraud prevention (detect, prevent, and investigate).
• Analytics & improvement (measure traffic and performance). [BUSINESS DECISION NEEDED: analytics vendor(s)]
• B2B marketing & communications consistent with CAN-SPAM and applicable laws [BUSINESS DECISION NEEDED: B2B marketing emails Yes/No; unsubscribe mechanism].

Legal & compliance (enforce Terms, comply with law, respond to lawful requests).

Legal bases for processing (EEU/UK)

Where GDPR/UK law applies:

• Contract: to provide requested information or manage accounts.
• Legitimate interests: to operate the Site, ensure security, perform analytics/improvements (balanced against user rights), and conduct B2B marketing to business contacts.
• Consent: for optional cookies/analytics/marketing where required.

Legal obligation: to comply with applicable laws and regulatory requests.

Cookies & Similar Technologies

• Essential cookies: required for core functionality (e.g., load balancing, security).
• Optional analytics cookies: used to understand traffic and improve the Site [BUSINESS DECISION NEEDED: Analytics/cookies: None / Essential only / Google Analytics / Other; Cookie banner: On/Off].
• Retention: typical ranges—essential cookies: session to 12 months; analytics: 1–24 months (vendor-specific). [BUSINESS DECISION NEEDED: confirm ranges/vendor defaults]

Your Choices

• Manage browser settings to block or delete cookies (site functionality may be affected).
• Use our cookie banner/preferences (if enabled) to accept or reject optional cookies.

Signals

• Global Privacy Control (GPC): [BUSINESS DECISION NEEDED: Yes/No; if Yes, describe how signals are honored, e.g., treat as opt-out of sale/share/targeted ads].

Do Not Track (DNT): [BUSINESS DECISION NEEDED: No; we do not respond / Yes; describe].

How we disclose information

We disclose personal information to:

• Service providers/processors under written contracts (access limited to performing services):
  hosting/IT, security, DDoS/WAF, analytics, email and form delivery, CRM, cloud infrastructure, data storage/backup, professional advisors (legal/accounting).
  [BUSINESS DECISION NEEDED: Data processors/vendors list]
• Business partners/subcontractors involved in legitimate business operations (e.g., logistics if applicable to sample shipments or demos).
• Corporate transactions: in connection with mergers, acquisitions, or asset transfers (with appropriate safeguards).
• Legal & safety: to comply with law, enforce agreements, or protect rights, safety, and property.

We classify these disclosures as service provider/processor relationships unless otherwise stated. See CPRA “Sale/Share” below.

California “Sale”/”Share” (CPRA)

• Default: We do not “sell” or “share” personal information as defined by the CPRA.
• If your business uses tools that constitute a sale/share, set status to Yes and complete:
  • Categories “sold/shared”: [PLACEHOLDER]
  • Third parties: [PLACEHOLDER]
  • Opt-out methods: prominent “Do Not Sell or Share My Personal Information” link in the footer and preferences center; honor GPC signals if [Yes].
  • Minors: no sale/share of consumers under 16 without required consent (we do not direct the Site to children).
    [BUSINESS DECISION NEEDED]

Your privacy rights (U.S. States)

• Depending on your state (e.g., CA, VA, CO, CT, UT), you may have rights to:

  • Access/know, correct, delete, and obtain a portable copy of certain personal information.
  • Opt out of targeted advertising, sale/share, and certain profiling (where applicable).
  • How to submit: email privacy@arrowtradecenter.com or use [PLACEHOLDER: web form URL].
  • Verification: we may verify your identity (e.g., match info, request additional data).
  • Authorized agents (CA): provide signed authorization and verification.
  • Appeals (VA/CO/CT): if we deny your request, you may appeal within 45 days by contacting privacy@arrowtradecenter.com; we’ll respond with our decision and how to escalate to your state AG.

• We will not discriminate against you for exercising your rights.

GDPR/UK Addendum

Controller: Arrow Trading, Inc., [City], Texas, USA.
Representative (if required): [EEA/UK Representative Name/Contact or N/A].
Your rights: access, rectification, erasure, restriction, objection (including to direct marketing), and portability.
How to exercise: contact privacy@arrowtradecenter.com; you may lodge a complaint with your local supervisory authority.
Transfers: We are U.S.-based; when transferring from EEA/UK, we use appropriate safeguards such as SCCs or other mechanisms. [BUSINESS DECISION NEEDED: Transfer mechanism if applicable]

Data retention

We keep personal information only as long as reasonably necessary for the purposes above or as required by law.

[BUSINESS DECISION NEEDED: confirm/adjust retention windows]

Security

We use administrative, technical, and organizational measures appropriate to the nature of the data and our business. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Children’s privacy

The Site is not directed to children under 13. If we learn we collected information from a child under 13, we will delete it promptly. Parents/guardians may contact privacy@arrowtradecenter.com.

International data transfers

As a U.S.-based company, data may be processed in the United States and other countries. When required, we use recognized transfer safeguards (e.g., SCCs) and implement additional measures where appropriate. [BUSINESS DECISION NEEDED]

Changes to this policy

We may update this Policy. Changes take effect when posted with the “Last Updated” date above. Material changes will be highlighted on the Site.

Contact us

• Email: privacy@arrowtradecenter.com
• Mailing Address for Privacy Notices: 28789 Hardin Store Rd, Magnolia, Texas, USA
• Accessibility for Accommodations:
  •  contact@arrowtradecenter.com
  • +1 (870) 600 5759 ]